Quality Assurance
Our Business & Services
Quality Assurance
Our team of highly qualified Quality and Technical professionals is dedicated to upholding the highest quality standards throughout the entire supply chain. They achieve this by:
- Rigorous Compliance: Implementing stringent quality control measures to ensure adherence to regulations, including those established by MOHAP authorities.
- Expert Oversight: Leveraging the expertise of experienced QA professionals who oversee Total Quality Management (TQM) practices.
- Licensed Specialists: Employing licensed pharmacists to manage and monitor a comprehensive range of pharmaceutical products.
Unparalleled Service Excellence
Our commitment to quality extends beyond compliance. We differentiate ourselves by:
- Meeting & Exceeding Expectations: Consistently delivering high-quality products that not only meet but surpass customer requirements, resulting in complete satisfaction within defined timeframes.
- Fulfillment Expertise: Tailoring our services to fulfill the specific needs of our partners, ensuring both principal and customer requirements are addressed.
Robust Quality Infrastructure
We maintain a robust quality infrastructure to guarantee exceptional service: - Regular Audits: All our warehouses undergo regular audits for Civil Defense, Fire Safety, and Risk Assessments.We promptly implement necessary Corrective and Preventive Actions (CAPAs) based on these evaluations.
- Business Continuity: Our comprehensive Business Continuity Plan, coupled with a well-defined Quality Management System,ensures continued operation and high-quality product delivery during unforeseen circumstances.
ISO 9001 Certification: A Hallmark of Excellence
Our dedication to quality is further exemplified by our ISO 9001 certification for the Quality Management System covering the import, storage, and distribution of cold chain products, and medicines. This certification serves as an independent validation of our commitment to exceptional quality standards.